Shipping policy
General Shipping
- We are able to ship anywhere within the United States
- We are able to ship internationally with a few exceptions
- Orders ship Monday through Friday (Please allow extra time for order processing)
- Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout.
- We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure successful delivery.
International Shipping
We offer international shipping through our international shipping broker - shipping fees, along with customs duties and taxes are calculated at checkout based on the shipping address.
We are not able to ship to the following countries:
- Afghanistan
- Belarus
- Brunei
- Myanmar
- Palestine
- Russia
- Ukraine
- Yemen
- Sudan
- Cuba
- Iran
- North Korea
- Syria
Shipping Multiple Orders
Multiple orders placed on the same day cannot be combined and will ship separately.
Shipping to Multiple Locations
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.
Address Changes
We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.
APO/FPO Shipping
We are able to ship our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following:
- The City must be entered as either APO or FPO
- The State must be selected as either ‘AA’, ‘AE’, or ‘AP’
- The Country must be United States
- You must enter your Zip Code
- Always remember to enter your full name, grade, and PSC or unit number
Please note: Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.
Customer Service Hours
Our customer service team is available Monday through Friday 10am – 6pm EST. If you send an email over the weekend, our customer service team will contact you the next business day.
